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oRDERS ARE SHIPPED IN THE ORDER THEY ARE RECEIVED. pAYMENT IS TAKEN WHEN ORDERS ARE PLACED. tHIS RESERVES OUR LARGEST BULBS FOR EARLY ORDERS, INCREASE YOUR CHANCES OF GETTING THAT SPECIAL STRAIN YOU WANT, AND ALLOWS US TO PAY OUR "gARLIC eLVES" WHO WORK HARD THROUGHOUT THE YEAR.
mINIMUM ORDERS ARE IN 1/2 POUND INCREMENTS. wE WILL ALWAYS TRY TO SEND YOU THE PRETTIEST BULBS. hOWEVER, mOTHER nATURE DOES INTERJECT HER wILL SOMETIMES! sHOULD THIS BE THE CASE, WE WILL CONTACT YOU TO SEE IF YOU WOULD LIKE A SUBSTITUTE, WAIT FOR YOUR BABIES UNTIL THE FOLLOWING YEAR OR RECEIVE A REFUND.
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wE START SHIPPING IN sEPTEMBER. wE ARE USUALLY WORKING HARD ON HUNDREDS OF ORDERS IN A SHORT TIME SPAN. pLEASE BE PATIENT AND/OR ORDER EARLY!
fOR THOSE ALASKA ORDERS, WE WILL START TO SHIP IN EARLY SEPTEMBER. FOR SOUTHERN STATE ORDERS, WE WILL START SHIPPING IN MID-OCTOBER. ALL OTHER ORDERS WILL BE SHIPPED IN THE ORDER THEY ARE RECEIVED BEGINNING MID-SEPTEMBER. IF WE RECEIVE ORDERS AFTER AUGUST 1ST, YOUR ORDER WILL SHIP LATER.
WE USE USPS AND UPS FOR SHIPPING. WE WILL COMPARE SHIPPING COSTS WITH SEVERAL CARRIERS TO TRY AND SHIP YOUR PACKAGE AT THE LOWEST COST AVAILABLE. WE WILL REFUND ACCORDINGLY IF SHIPPING COSTS ARE LESS THAN PAID FOR. WE WILL CONTACT YOU BEFORE SHIPMENT IF SHIPPING COST ARE MORE THAN EXPECTED.
IF YOU ARE NOT SATISFIED WITH YOUR GARLIC, WE WILL HAPPILY REFUND YOUR MONEY. ALL WE ASK IS THAT YOU RETURN YOUR GARLIC BACK TO US WITHIN 30 DAYS OF OUR SHIPMENT AND BEFORE IT IS PUT IN THE GROUND. WE WILL NOT REFUND AFTER PLANTING. SNOW VALLEY GARLIC, INC. WILL TAKE NO RESPONSIBILITY FOR FREEZE DAMAGE TO GARLIC SHIPPED AFTER NOVEMBER 15TH OR FOR ANY DAMAGE AFTER YOU PLANT YOUR SEED.
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